CAREERS

 

The Mansfield Group is the UK’s largest independent vehicle rescue and recovery operator. Operating from 30 service centres across the northern, central and southern geographical areas of the country, we provide a 24/7 vehicle rescue, recovery and repair service to our customers.

At The Mansfield Group, providing our customers with optimum service is the focus of our organisation.

We are always looking for individuals with the passion and initiative to deliver the standard of service we strive to provide.

If you would like to join a progressive and leading vehicle rescue and recovery company then please browse through our vacancies:

 

 

 

 

Roadside Patrols - Stoke on Trent, Birmingham, Coventry,

We are looking for dedicated Roadside Patrol Technicians for our service centres! Flexible shifts. Full training will be given, however candidates must have some workshop/ patrol experience. 

The successful candidate will be attending The Mansfield Group customers who have become stranded at the roadside, the aim is to repair the vehicle and get the customer moving, using your expert technical knowledge, to resolve a wide range of issues, battery faults, wheel changes, engine and brakes, to name a few, along with ‘taking control’ of the situation and reassuring the customers that you will provide an excellent service, ‘do whatever it takes’, with a calming approach, which for some customers may be stressful or upsetting.

Key Accountabilities:

  • Adapting your knowledge and skills at the roadside, and working direct with members of the public

  • Flexibility, ability to work under pressure, has this is not a 9 to 5 career, and you will be required to work overtime at busy periods, to keep our customers moving

  • Can you see a job through to resolution, demonstrating a wide range of technical skills, working on various types of vehicles, plus Level 2 light vehicle maintenance qualification (or similar) from IMI, NVQ or City & Guilds

  • Ensure the optimum use of time and costs when undertaking diagnostic work by assessing The Mansfield Group's liability in respect of possible workshop and/or Recovery assistance as appropriate and arrange either as necessary in conjunction with the Operations Centre.

  • Keep abreast of technological and safety developments as they affect the diagnosis and repair of motor vehicles by maintaining an appropriate awareness of information circulated.

  • Maintain a thorough knowledge of all types of vehicles called upon to be driven during the course of their duties.

  • Be fully conversant with all communication systems used within the technicians operations and ensure that all communication is maintained to the standards required by both The Mansfield Group and legislation.

Please send your CV to recruitment@themansfieldgroup.com- we look forward to hearing from you!!

 

 

 

 

 

 

 

Roadside Recovery Technicians - Leicester, Derby, Sheffield

The Primary Purpose of the role is to attend to The Mansfield Group customers who have become stranded at the roadside, and the vehicle requires recovery to their home address, one of our many repair centres, or a suitable repair garage. ‘At all times working safely, ensuring the safety of yourself and customers, taking control’ of the situation and reassuring the customers that you will provide an excellent service, ‘do whatever it takes’, with a calming approach, which for some customers may be stressful or upsetting.

Key Accountabilities:

  • Adapting your knowledge and skills at the roadside, and working direct with members of the public

  • Flexibility, ability to work under pressure, has this is not a 9 to 5 career, and you will be required to work overtime at busy periods, to keep our customers moving

  • A minimum of a Category C Driving Licence, but a preference for CE licence along with DCPC and a Digital Drivers Card  

  • Can you see a job through to resolution, demonstrating a wide range of vehicle handling skills

  • Have the ability to operate and maximise the use of all modern equipment including computerised equipment, loading and unloading vehicles carefully

  • Be fully conversant with all communication systems used within the technicians operations and ensure that all communication

 

To apply for the above vacancies please download a copy of our application form and send completed along with your CV to deborah.kidger@themansfieldgroup.com

The Mansfield Group are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.